Educational Services
IVANTI Educational Services
As a certified Ivanti training partner, we work directly with Ivanti to deliver expert-led educational programs. These sessions are designed to help your team hit the ground running and get the most out of your Ivanti environment.
Ivanti Neurons Platform – Getting Started
Build a strong foundation with a high-level overview of Neurons for ITSM. This course explores core modules, processes, and out-of-the-box functionality—perfect for onboarding project stakeholders and preparing for successful implementation.
Course: Neurons for ITSM Fundamentals
Duration: 2 days
Recommended for: All project stakeholders
Prerequisites: None (ITIL knowledge beneficial)
Mastering Day-to-Day ITSM Administration
Learn the essentials of daily system administration, including navigation of the Admin UI, setting up Self-Service, Process Wizards, dashboard management, workflows, AutoTasks, and more.
Course: Neurons for ITSM Administration
Duration: 4 days
Recommended for: System administrators
Prerequisites: Fundamentals course
Advanced Configuration & Customization
Dive deeper into Ivanti’s advanced functions—configure and extend business objects, use expressions, apply business rules, and manage data integrations to meet unique business needs.
Course: Neurons for ITSM Configuration
Duration: 5 days
Recommended for: ITSM Administrators
Prerequisites: Neurons for ITSM Administration
Empowering End-Users for Daily Success
Ensure strong system adoption by training your end-users on how to effectively use the implemented Neurons for ITSM platform based on your organization’s specific setup.
Course: End-User Training
Duration: Based on customer configuration
Recommended for: End Users
Prerequisites: None
1-on-1 Guidance for Admins & Consultants
Already trained but still need help? Get hands-on support from our experts to resolve complex challenges and boost your confidence in managing Ivanti Neurons.
Course: Neurons for ITSM Consultant/Administration Hand Holding
Duration: 1 day (adjustable)
Recommended for: End Users
Prerequisites:Neurons for ITSM Administration/Neurons for ITSM Configuration.
Executive Strategy Session
Gain a strategic overview of the Ivanti Neurons platform tailored for executives. This session aligns IT capabilities with business goals and equips leadership with the knowledge to champion transformation.
Course: Neurons for ITSM Executive Training
Duration: Determined by the customer
Recommended for: Executives
Prerequisites: None
ITAM Essentials for Ivanti Administrators
Designed for ITAM Admins, this course provides a practical, end-to-end guide for managing daily operations in Ivanti Asset Manager—from asset tracking to compliance.
Course: Ivanti Neurons for ITAM Administrator Training
Duration: 2 days
Recommended for: ITAM Administrators
Prerequisites: None
